Patient intake process automated end-to-end

The Problem

A mid-sized clinic had 4 administrative staff spending 45 minutes per patient on intake — collecting forms, verifying insurance, entering data into the EHR, and scheduling follow-ups. With 60 patients per day, this consumed the equivalent of 2 full-time employees.

The Solution

Jensure deployed an AI Operations Department with a Document Processing Agent and a Data Synchronization Agent. Patient intake forms are now captured digitally, automatically parsed, and written directly into the EHR. Insurance verification runs as a background process on submission.

Results

• ✓Patient intake time reduced from 45 minutes to under 9 minutes per patient
• ✓Data entry errors eliminated — all records entered from validated source data
• ✓Two administrative staff redeployed to patient-facing roles
• ✓Same-day appointment confirmations sent automatically on booking